Welcome to Mazorda Ltd ("we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing and using our website, services, tools, and AI-powered assistants, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not use our services:

• In any way that violates any applicable law or regulation
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate Mazorda Ltd, a Mazorda employee, another user, or any other person or entity
• In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful

3. Intellectual Property

The content, features, and functionality of our website and services, including but not limited to text, graphics, logos, and software, are owned by Mazorda Ltd and are protected by international copyright, trademark, and other intellectual property laws.

4. AI-Powered Tools and Services

Our AI-powered tools and services are provided "as is" for informational and analytical purposes. While we strive for accuracy, we do not guarantee that the recommendations, insights, or outputs generated by our AI tools will be error-free, complete, or suitable for your specific needs.

You acknowledge that AI-generated content should be reviewed and validated before implementation in any business-critical environment.

5. Health, Allergy, and Emergency Disclaimer (Aller.Chat)

Aller.Chat provides general information and support only. It is not a medical device, does not provide diagnosis or treatment, and does not create a clinician-patient relationship. AI-generated health information may be inaccurate or incomplete and must not be relied upon for medical decisions.

Do not share personal health data. When using Aller.Chat, avoid sharing names, addresses, NHS numbers, dates of birth, or other identifying health information. Any health-related inputs are processed solely to generate responses and should not include sensitive personal details.

Do not use Aller.Chat for emergencies. If you think someone is having anaphylaxis or severe symptoms, call emergency services (999 in the UK) immediately and follow your written action plan.

Aller.Chat is intended for use by adults and caregivers. Users under 18 should use this service only with parental or guardian supervision.

You are responsible for any decisions you make based on the information provided. Always seek professional medical advice. Mazorda Ltd accepts no liability for any harm, injury, or loss arising from reliance on Aller.Chat outputs.

6. Third-Party Content and Fair Use

Our services may display links or short excerpts from third-party sources for commentary and educational purposes. All third-party content remains the property of its owners, and your use is subject to their terms. If you believe any content should be removed, please contact us.

7. Limitation of Liability

To the fullest extent permitted by law, Mazorda Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of or inability to access or use our services
• Any conduct or content of any third party on the services
• Any content obtained from the services
• Unauthorized access, use, or alteration of your transmissions or content

8. Indemnification

You agree to indemnify, defend, and hold harmless Mazorda Ltd and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from your use of our services, your violation of these Terms, or your infringement of any third-party rights.

9. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

10. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mazorda Ltd regarding your use of our services and supersede any prior agreements or understandings.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at: info@mazorda.com