Mazorda

Failed Demo No-Shows Enrichment

Score no-shows by rescue likelihood before follow-up so SDR effort is concentrated on recoverable, high-fit opportunities instead of ghosted low-value leads.

Goal: Recover high-quality pipeline from no-shows while reducing wasted SDR effort on low-probability rescues.

Complexity

Low

Tools

5

Context

The Problem

What breaks:

  • Teams chase every no-show equally
  • Serial ghosters consume repeated SDR time
  • Generic rescue templates ignore fit and intent context
  • Enrichment credits are spent on low-value rescues

Why it matters:

A no-show pipeline can hold meaningful recoverable revenue, but only if teams triage with data before outreach.

Resolution

The Solution

Rescue Workflow

  • Trigger on CRM meeting outcome = No Show
  • Calculate rescue score from fit, intent, source, and behavior
  • Tier routing: high-touch SDR, automated nurture, or suppress
  • Auto-suppress repeated no-shows without fresh intent
  • Track rescue conversion by tier and tune thresholds weekly

Expected Metrics

Up to 45%+

Tier 1 no-show rescue rate

3-5 hours/week

SDR time saved

-40%

Rescue cost per meeting

When NOT to Use

  • Very low demo volume where manual triage is cheaper
  • Low ACV transactional sales where rescue workflow is overkill
  • Unreliable CRM data and inconsistent no-show definitions

Tools & Tech

CRM (HubSpot/Salesforce)
Clay
Clearbit/Apollo
Slack
+1
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